In the most basic sense, retail work involves helping a customer to buy a product. When working in a retail environment, there are certain key skills that you need to be successful.
The retail sector covers everything from working in a convenience store to selling cars. Retail roles include:
- Cashier/sales assistant
- Shop floor staff
- Store manager
- Merchandiser
- Stock controller
- Customer service operative
Retail jobs involve customer interaction, sales techniques, stock replenishment, merchandising and even cleaning. Some roles are more specialized (such as a manager), and others more general (such as a customer assistant).
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