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"What Is a Needs Assessment?"

A needs assessment is a tool used by businesses to understand steps that a company may need to take to work more efficiently.

Typically, a needs assessment is used when a company wants to identify gaps or issues within the workplace and find out how to resolve them.

A needs assessment doesn’t have to consider the company as a whole. Depending on the needs of the business, the assessment can be designed to assess a specific department or area which needs to improve.

The information gathered during a needs assessment would then be evaluated to create an action plan.

This plan would aim to close any gaps and resolve issues to improve a business’s performance or better compete with other companies who work within the same markets.

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