The best way to stand out from other applicants and progress to interview is to craft an impressive resume for your application.
Customer service roles are many and varied. Any medium to large business will have dedicated customer service employees, regardless of what industry they are involved in.
Even a small business will have a customer service role to fulfill, such roles often being combined with other skills. Wherever there are customers, there is a need for customer service provision.
You might think that because there are so many customer service roles, it would be an easy job to land. However, customer service is a competitive and demanding work sector, attracting high levels of applications for each vacancy.
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