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"Top 10 Customer Service Interview Questions"
Customer service is the act of ensuring a satisfactory customer experience pre, during and post purchase of a product or service.
On a day to day basis, you’ll act as a company representative, taking orders or inquiries, handling queries and complaints, solving problems and providing information, alongside administrative tasks like record keeping.
You may work in a customer contact center, in a face-to face setting or interact with customers via a live chat function.
Customer service representatives are employed across many industries, so job opportunities in this profession are both plentiful and diverse.
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